Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. For all comments about this website, please click here to contact us. We apologize for the baggage issues you have experienced. Website: cltairport.com The maximum amount reimbursable for your replacement purchases or the complete loss of your baggage is ca. Luggage: CLT has no luggage storage facilities inside the airport. Baggage Recovery Center | United Airlines Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. What are airlines responsibilities when your bag is delayed? Airlines may have different policies to determine when a bag is officially lost. Phone Number. Take exit 9 to merge onto US-29 N/US-74 E/Wilkinson Blvd. Some airlines now offer applications for cell phones, tablets, and other electronic devices, which provide passengers with data on the location of their baggage. For delayed baggage, the deadline for reporting damage to such baggage is 21 day after receipt of the baggage. In the few situations when the Montreal Convention does not apply to travel to and from the United States, an older treaty called the Warsaw Convention may apply. If your baggage is damaged, please report this immediately at the airport or online, or within seven days at the latest. Youre able to use any TSA PreCheck lanes at any U.S. airport once your application has been approved and you have received your Known Traveler Number. ** Day Pass for any passenger. at the Lufthansa baggage tracing counter at the airport, at the Lufthansa service counter at the airport or. This site does not include all credit card companies or all available credit card offers. Destinations Served: 179 nonstop destinations globally Accessibility - Charlotte Douglas International Airport Its best that you check with your airline whether this is available. The law applies in the case of both national and international carriage between contracting states. The airport had announced at 3:40 p.m. via Twitter "local law enforcement is responding to a possible security item in baggage claim. Whether your bag is declared lost may also depend on the type of itinerary (international vs. domestic), whether more than one airline is responsible for the flight, the airlines searching mechanism, and other circumstances. The main terminal is the central body of the airport and consists of 3 levels. Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airlines control during transportation (subject to maximum limits on liabilities). Frontier operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. Charlotte Douglas International Airport does accept mobile boarding passes. We have a layover of several hours at the airport. When the damage to the bag cannot be repaired, airlines will negotiate a compensation amount based on the value of the bag and its depreciation. Delayed or damaged baggage Back to top If it's a cell phone, be sure to leave the cell phone number, your carrier, and the brand of the phone. Follow I-85 N to Little Rock Road in Charlotte. Does CLT provide shuttle rides between gates/terminals? What should a passenger do if his or her bag is missing after taking a flight. You can find tips on how to pack, check-in, and claim your luggage to minimize the chance of damage, delay, or loss in DOTs Fly Rights publication here. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. CLT acknowledges that it is operating almost at maximum capacity and is in the midst of many renovation projects to expand and enhance its facilities. Send us an email with your feedback and questions. A looping road system, outside of the main terminal, connects the airport to the parking lots, car rental center, and the major highways and interstates leading to Charlotte and beyond. Cant find what you are looking for? and then take a sharp right onto N. Josh Birmingham Parkway. How to Find an Item Lost in the Charlotte Airport Gates A1 to A8, and A10 to A13 are closest to the main terminal and gates A21 to A25 and A28 to A29 are further north of the airport accessible via a connector with moving walkways. Charlotte Douglas is a fully connected airport with all concourses accessible from the main terminal, as well as each other. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. Verizon International Phone Plans Countries, Coverage, Rates, and More, AirHelp Review Get Compensated up to $700 When Your Flight Is Delayed or Canceled, BEST OFFER EVER: Earn $900 Bonus Cash Back. For DOMESTIC flights, DOT regulationallows airlines to limit their liability for a lost, damaged, or delayed bag. La Quinta Inn Charlotte Airport, North Carolina NC. For example, an airline cannot have a policy that they will reimburse a passenger up to only $50 for each day that a passengers bag is delayed. Charlotte Douglas Airport Lost and Found You can check the progress made in tracing your baggage online with the help of your reference number (PIR number, e.g. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Privacy Policy and - Alex & Erin. If assistance is needed, please call 704.359.4038. Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. Frequently Asked Questions Q: What happens if you lose your luggage claim ticket? If your baggage arrives late at your destination, you can purchase necessary replacement clothes such as underwear and swimwear, as well as toiletries, and submit the receipts for reimbursement. Browse our most frequently asked questions for more information! We may be compensated when you click on links from one or more of our advertising partners. This is in the same building as the car rental center with hourly parking available on levels 4 to 7. The baggage claim area is on the gound level of the terminal. Phone Number: 704-359-4013 Delayed or damaged baggage Contact us For more help with your bags, fill out the contact form. Childrens Play Areas: There are no play areas for children at CLT, however, there are a few features that might keep the kids entertained such as musical performances in the atrium and some exciting art and sculptures. It also accommodates baggage claim A1-A3, B, C, D, and E. In the same area, there is also an Info desk, ATM and Baggage service between B and C. Assistive devices used by passengers with disabilities that are lost or damaged during DOMESTIC air travel are not subject to the rules limiting liability for lost or damaged baggage. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Charlotte Douglas International Airport Contact Details For DOMESTIC travel, airlines are not required to compensate passengers for items they have excluded in their contracts of carriage. Charlotte Douglas International Airport does not have CLEAR at any of its security checkpoints. Although airlines are not required to cover fair wear and tear, airlines cannot exclude liability for damage to wheels, handles, straps, and other components of checked baggage. Daily Flights: 1,424 6125 Wilkinson Blvd Charlotte, NC 28214 CLOSED NOW 3. Level 3 is the mezzanine level with a USO lounge, chapel, and nursing room. After 90 days, any item left unclaimed will become the property of the city. To reach Concourse D, take a left out of Concourse E, or to reach the other concourses take a right and walk along the connector. Ans: Contact American Airlines via phone or at their lost baggage counter. Please provide a description of the damage (500 character limit) Attach Pictures . list. Do I go to gate at CLT to check in? We are in no way associated with or authorized by the Charlotte Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us. Airport: Charlotte Douglas International Airport (CLT) We recommend that you remain at the airport until your details have been successfully transmitted and your reference number issued. Altoona-Blair County Airport (AOO)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (855) 268-8478Airport Website:www.flyaltoona.comArrival InformationRental Cars Avis/ BudgetGround Transportation:Freedom Excursions (814) 941-3430, Baltimore/Washington International Thurgood Marshall Airport (BWI)General InformationTerminal/Gate: C2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (410) 859-7111Airport Website:www.bwiairport.comArrival InformationRental Cars Avis/ Alamo/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Next Car/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Raleigh County Memorial Airport (BKW)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 255-0476Airport Website:flybeckley.comArrival InformationRental Cars Avis/ Enterprise/, Cape Girardeau Regional Airport(CGI)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (573) 334-6230Airport Website:www.cityofcapegirardeau.org/departments/airportArrival InformationRental Cars Enterprise / OchsTaxi Services: CCTA/ Rell's, Broadway Cab (573) 335-5533Ground Transportation:Bart Shuttle, Charlotte Douglas International Airport (CLT)General InformationTerminal/Gate: A10Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (704) 359-4013Airport Website:www.cltairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ NationalGround Transportation: Located inthe Main Terminal, North Central West Virginia Airport (CKB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (304)842-3400Airport Website:www.flyckb.comArrival InformationRental Cars EnterpriseGround Transportation: Located in Level 2 lobby of Hourly Parking Deck, Del Norte County Regional Airport (CEC)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (707) 464-7288Airport Website:www.flycrescentcity.comArrival InformationRental Cars Express/ HertzGround Transportation: Located in the Main Terminal, Dallas Fort Worth International Airport (DFW)General InformationTerminal/Gate: D5, D12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (972) 973-4968Airport Website:www.dfwairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ Sixt/ ThriftyGround Transportation: Located in the Main Terminal, Waynesville - St. Robert Regional Airport (TBN)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (800) 864-8331Airport Website:www.flyflw.comArrival InformationGround Transportation:Post Cab Co. (573) 336-0111 / Checker Cab Co. (573) 336-2220, Greenville Mid-Delta Airport (GLH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(662) 334-3121Airport Website:www.greenvillems.orgArrival InformationRental Cars Ground Transportation: Located in the Main Terminal, Greenville-Spartanburg International Airport (GSP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (864) 877-7426Airport Website:https://gspairport.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Enterprise/ Hertz/ National, Indianapolis International Airport (IND)General InformationTerminal/Gate: B15, B16Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(317) 487-7243Airport Website:www.ind.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Dollar/ Payless/ Enterprise/ Hertz/ National/ Thrifty/ SixtGround Transportation: Located in the Main Terminal, Greenbrier Valley Airport (LWB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (304) 645-3961Airport Website:www.mylwb.comArrival InformationRental Cars Enterprise (304) 520-3115Taxi Services Almost Heaven Taxi Service (304) 992-2206Ground Transportation:Greenbrier Limo (304) 647-4888, Middle Georgia Regional Airport (MCN)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (478) 788-3760Airport Website:www.iflymacon.comArrival InformationRental Cars Budget/ AvisGround Transportation: Located in the Main Terminal, Northwest Alabama Regional Airport (MSL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (256) 381-2869Airport Website:https://www.flytheshoals.comArrival InformationRental Cars Budget/ HertzGround Transportation:Taxi and Limo - Dixie Cab/ Yellow Cab/ Quad-Cities Taxi & Limo, Nashville International Airport (BNA)General InformationTerminal/Gate: North Terminal/Concourse B (check monitors for gate information)Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (615) 275-2099Airport Website:www.flynashville.comArrival InformationNorth Terminal Baggage Claim - Level 2 (Check monitors for carouselinformation)Rental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Oakland International Airport (OAK)General InformationTerminal/Gate: Terminal 1 Gate 5, Terminal 1 Gate 12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (510) 563-3300Airport Website:www.oaklandairport.comArrival InformationRental Cars Fox/ Alamo/ National/ Enterprise/ Dollar/ Thrifty/ Hertz/ Avis/ BudgetGround Transportation: Located in the Main Terminal, Ogdensburg International Airport (OGS)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (315) 393-4721Airport Website:https://ogsair.com/Arrival InformationRental Cars Blevins Bros. Inc, Barkley Regional Airport (PAH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (270) 744-0521Airport Website:www.flybarkley.comArrival InformationRental Cars Enterprise/ Hertz/ Uber/ LyftGround Transportation: Blue Dot Cab Co (270) 245-1234Public Transportation: Paducah Transit Dial-A-Ride* (279) 444-8700 *(24hr Advance Reservation Required), Page Municipal Airport (PGA)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (928) 645-4240Airport Website:www.cityofpage.orgArrival InformationRental Cars AvisGround Transportation: Located in the Main Terminal, Mid-Ohio Valley Regional Airport (PKB)General InformationTerminal/Gate: 1Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 464-5113Airport Website:www.flymov.comArrival InformationRental Cars HertzGround Transportation: Located in the Main Terminal, Philadelphia International Airport (PHL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (215) 937-6937Airport Website:https://www.phl.org/Arrival InformationRental Cars Blevins Bros. Inc, Phoenix Sky Harbor International Airport (PHX)General InformationTerminal/Gate: Terminal3 Gate E2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (602) 273-3300Airport Website:https://www.skyharbor.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ E-Z Rent-A-Car/ Fox/ Hertz/ National/ Payless/ Silvercar/ Sixt/ Thrifty, Plattsburg International Airport (PBG)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (518) 563-1000Airport Website:https://www.flyplattsburgh.com/Arrival InformationRental Cars Budget/ Enterprise/ Avis, Shenandoah Valley Airport (SHD)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (540) 234-8304Airport Website:www.flyshd.comArrival InformationRental Cars Avis/ Budget/ Enterprise/ UberGround Transportation: SHD Shuttle* (540) 234-8304 ext.5*48hr Advanced Reservation Required, Tupelo Regional Airport (TUP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (662) 841-6570Airport Website:www.flytupelo.comArrival InformationRental Cars Budget/ Hertz. All designated smoking areas have been improved with enhanced air circulation. American Airlines Lost Baggage Claim & Baggage Tracking Near entrance, across from gate D1, Interactive airport map for CLT Opens an interactive map in a new window. Concourse B is located in the southwest area of the airport and has 11 gates numbered B1 to B11. Priority Pass members are entitled to use their pass for 1 hour at Minute Suites. Please retain this together with all your flight documents, especially your boarding pass and the baggage claim tag. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. NC Please save your control number; you will need it when communicating with TSA and to check your status. It would be helpful to know the length of each concourse and/or how long it takes to get from one gate to another. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. Distance From Uptown Charlotte: 8 miles (13 km) Costs for replacement clothing and toiletries cannot be reimbursed if your delayed baggage is lost on your return flight or arrives at your home late. Any additional time will be charged at a reduced rate of $28 per hour. Airlines are free to pay more than the limit, but are not required to do so. Award nights for Marriott Bonvoy members start at 30,000 points per night. Customer Self-Service Need to change, cancel, or edit your flight itinerary? Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte.
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