Contributions should be travel related. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Only a customer who booked through Booking.com and stayed at a specific property can write a review. Wish there was a hot tub for the grownups but no biggie. The eggs are almost impossible to see when laid on most surfaces. We checked into the hotel and the person at the counter was very friendly and personable. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Something went wrong please try again later. Hotels Colorado Springs, Colorado | TheAcademyHotel.com If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Building itself is beautiful. Nice spacius and clean 19 Best Hotels in Colorado Springs, CO - Uncover Colorado Owner quickly gave full 11day-scheduled refund without checking the room for himself. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. <[emailprotected]edbugregistry.com>. Icon Color & Report Disclaimer File a new bed bug report at this location Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. This is not a rash, these are bites! With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Service was amazingly efficient. Nobody is safe," Freeland said. We allow a maximum of 2 pets per pet friendly room. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Tripadvisor performs checks on reviews. I would definitely stay again! Beautiful facilities, parking lot was a bit dark at night. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Beautiful property! Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Want a great night's sleep? The restaurant on site did not have very many options but what we did get was really good. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Rooms hallways ,pool area, dinning area. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. "They don't care what your wallet looks like, or what your car you drive. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! A chef was available to make made to order eggs/omelets! The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Staff was amazingly friendly. close to everything i needed to go to. Weird. 15 Best Colorado Springs Hotels - The Crazy Tourist I really didn't know about bed bugs at the time. There were a lot of families with small children so that made for a very noisy hotel. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. when there are so many other options, close by, we will not be staying here again. Oh, & rooms were almost sound proof! Friendly and informative front staff. We went back to the area for spring break and decided to stay there again because of the location and price. For convenience, each room includes a refrigerator and a microwave. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates Certain services and amenities may be reduced or unavailable as a result. And it can happen anywhere. Breakfast was top notch. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. This place is such a gem!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A great pool in the lobby which is nice for kids. This is definitely going to be our go to when spending a night in the Springs. Room had some leaking issues at sink but was still very clean and fresh. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Reserved 2 rooms, 1 king & 2 queens. Breakfast was okay, but servers were nice. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. 2. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. I have never received such terrible treatment in my life!! This is a great value. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. Great breakfast, great staff , overall a great experience. Please see our partners for more details. I liked the layout for the bathroom area. Food was outstanding! We verify reviews to ensure the traveler booked with Expedia Group. Copyright 19962023 Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Additional sorting options might be available (by type of traveler, by score, etc). All rights reserved. Try again. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Bed Bug Reports for Colorado We checked into the hotel and the person at the counter was very friendly and personable. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. There is nothing classy about the way this staff treats it's guests. We all have bed bug bites all over us and they are very uncomfortable! The most helpful contributions are detailed and help others make better decisions. We all have bed bug bites all over us and they are very uncomfortable! Expedia, Inc. is not responsible for content on external Web sites. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Tenants and landlords - bed bugs in residential premises. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Made to order omelettes! Was not really expecting housekeeping but they did come during our 3 day stay. Yeah right! It is my hope that you see fit to give us a second chance to win your valuable business back. It seems that communication was lacking in your case, I apologize. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. They have a wonderful breakfast bar. I loved it! Liked: Cleanliness, amenities, property conditions & facilities. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. Nobody likes that thought," Freeland said. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Front desk amazing. Free public parking is available at a location nearby (reservation is not needed). Is the indoor pool heated all year round? When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. But this would have been bearable had the staff not been downright snotty and rude. Booking.com. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Reviews are most valuable when they are original and unbiased. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance.