Tip for consumers:Please be nice to the people that serve you. Out of 477 Giant Eagle employee reviews, 70% were positive. We use dedicated people and clever technology to safeguard our platform. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! How does that help with a person that wants a grocery list AHEAD of time? For your reference, details of the offer I reviewed appear below. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. In recent years they've started carrying more organic and vegetarian products, which is great. I always pump 30 gallons of fuel (their limit for a perks redemption). Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. I was told i needed to spend $30 in 1 trip. 38 complaints closed in the last 12 months. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. Something needs done. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Click here to get notifications about new complaints of Giant Eagle. I have been a customer for Giant Eagle for a very very long time. I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. This is unacceptable. This will surely increase the credibility of your complaint. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! Desired outcome: He said he was sorry and didn't even know they were closed down?? The organic section isn't huge at this store. Policies | Giant Eagle Wedge-tailed eagle - Wikipedia Giant Eagle Grocery Store Hours and Location info near Indianapolis. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Block Spam Calls. When I got to the store, the young man took my card in and re-ran it for payment. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. Giant Eagle expands discounts to products nearing 'best-by' date to I realize that's how it works. As a matter of policy, BBB does not endorse any product, service or business. Giant Eagle Company. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. I said I would write to Ms. Laura Karet about this. They were absolutely the worst. 2023 Trustpilot, Inc. All rights reserved. GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp Here are 8 tips for writing great reviews. $#*! DOUG?greatfront of house mgr. Awful. Search Results for Giant Eagle Pharmacy - everycaller.com DOWNLOAD OPTIONS download 1 file . With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. This is not acceptable. See details. Shame on your company.I will never shop there again, your stores always were less than desirable. Why I constantly continue have this on going issue with this pharmacy has be baffled? Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Desired outcome: Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. She rudely told me to re-up order my food and wait in line again. She acted as though I was trying to do something bad. Desired outcome: At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. somehow the fuel perks vanished . So they make you think you must buy 4, but no, only one is enough. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. File a complaint. Don't catch until I get home. Other customers heard this and couldn't believe it either. Makes me appreciate Kroger even more! Order was $20 more than what the original order placed indicated. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. This review was chosen algorithmically as the most valued customer feedback. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. (419 . Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. His hair looks like it hasn't been washed out combed in MONTHS. nav-opener. Here clients can delve deep into delicious meals, and tast. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. I sent the main manager Adrian A**** an email with the transaction history of my card. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. X . And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. For the price I paid, I am very disappointed in the quality. Giant Eagle - Need to turn their culture around | Glassdoor Too bad. Claim your listing for free to respond to reviews, update your profile and manage your listing. Giant Eagle on the App Store This is unacceptable. Flu shots are only available from 10a-6p. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. The attendant looked to find it in the car wash and could not. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. She's aware of the conversation. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. Pros. Columbus ,ohio. BBB Business Profiles may not be reproduced for sales or promotional purposes. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. I am extremely dissatisfied with the service provided to me today. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. The employee came up to me after my cart was full and I was almost ready to check out. I and others I've seen pick up the paper bags and the handles tear; bag falls. The next best thing would be some sort of response just so I know you are aware of my issue. I love Giant Eagle Curbside Pickup. this is very frustrating, inconvenient and time consuming. i had over one dollar on the advantage card for fuel perks for gas. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. If she was helping it would not be anyone to watch! Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. Giant Eagle, Inc. Diesel Mechanic Review. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. Giant Eagle, the store lead is a creep too. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Desired outcome: We also ensure all reviews are published without moderation. They formed a company called "Eagle Grocery.". Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . It was for curbside pick up. Early History. And their Apple Seiter tops are always smashed in. 54% of Giant Eagle employees are women, while 46% are men. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? Find out how we combat fake reviews. I flipped. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. Author: Pittsburgh, Pennsylvania. This is unacceptable. After picking up the order, I realized that none of the substitutions or the additional item were there. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Online order website shuts you down from making any changes long before the order is being shopped. My parents come here to get produce, and they got me into the habit, too. Desired outcome: Shame on you! Not only is it not obvious to this pharmacy but its oblivious to them. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Order submitted Dec 15. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. Companies can ask for reviews via automatic invitations. So i am very confused and frustrated. I did in multiple. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. Terrible customer service. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. Then she said I was trying to steal it! Digital coupons only STINK! To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. Category Food & Beverages. Get the food ad on the mailers. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. Store associates think that they own the grocery world. Goodbye big bird your history. Procedure is simple and painless and the staff is ALWAYS pleasant. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. ( im on a fixed income its important! Giant Eagle Pharmacy caller complaints. She said too bad, you need to wear a mask or we can't check you out. Giant Eagle.. Canfield Ohio Phone number +1 412 914 0830. At this point I have spent way too much time with them without a resolution to this problem. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. You've lost sight of customer service. Recent Google Reviews. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Mandates are NOT law! The company even offers refills for pet medication. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. I have purchased this chicken many times in the past and it was always delicious. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Most customers were really nice and then there were some that you just lose faith in humanity from. i don't have a complaint as much as need advice. Giant Eagle service worst ever since Covid 19 started. Normally bakery products are excellent. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Desired outcome: I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Giant Eagle expands discounts to food nearing its 'best-by' date I have always had excellent quality meats from the Market District at this location (Carmel, IN). Extremely poor customer service at #43 township of pine market district. i have to go back to the website to send a reply. Excellent Customer service. I said well we waited all that time and the car ahead of us received their prescription so how we would know? Claim it and get a lot of features. Claim it and get a lot of features. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. Giant Eagle Grocery in Washburn, TN with Reviews Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Shed light on the availability of medication needs brought to someones attention. Overall im frustrated, but I just want my money refunded. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. The butchers are LAZY! Cross contamination can and does happen. I. Giant Eagle has terrible management, inconsistent and terrible favoritism. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Terrible Terrible Terrible. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! This complaint was posted by a verified customer. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard Theres no reason I should be getting the runaround like this from a big company like this. 814-734-5036 Giant Eagle Pharmacy. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I paid for a SHOWROOM car wash and parts of my car weren't even touched! It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. 5-7 minutes he was gone. No everyone lives their life online. It's not hard to be a decent human being. Your loosing your customer base. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Giant Eagle Reviews, Ratings | Retail near 3841 S Hamilton Rd Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Thank you for your time. File a complaint. The business became a success, and by 1928 there were 125 stores established. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Wide selection of produce, meat and general grocery products. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Upon explaining my concern, store associate said they are out of all items. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval The program was launched at 34 locations in 2021. This complaint was posted by a verified customer. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Then why text me in the first place! Depending on your role and location, you might qualify for all or some of the following benefits. I shall not go back to them. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. She didn't know how to remove it. Our Benefits | Giant Eagle Careers Look at your competition! 20 Things You Didn't Know about Giant Eagle - Money Inc That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Verification can help ensure real people write reviews about real companies. 0 Views . In the meantime no follow-up with me. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. First off the staff should at least attempt to look busy but there are little ears everywhere. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Giant Eagle Giant Eagle - Apps on Google Play BBB is here to help. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit I gave her the substitutions and one additional item. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Here are 20 things you might not know about Giant Eagle. 2412 customer reviews of Giant Eagle. good bye giant eagle. International Association of Better Business Bureaus. Good MorningThe consumer's request was filled in December, however, it appears they never received it. For that, Im lucky! Desired outcome: Desired outcome: ref# [protected] I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Then I called. The kitchen manager needs fired. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. This will surely increase the credibility of your complaint. Share your photos and videos with others to prove the truth of your words. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. They kicked my special needs 3 year old grandaughter out for not wearing a mask! I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. GE card number 78012 Giant Eagle refused and told me to contact Columbia. Leave a review. Fresh food. I think that's obvious, Dec 7 2022 Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. i recently shopped at the local giant eagle for groceries. So I went to the self-checkout, and there I was harassed by two other employees. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. 8% of Giant Eagle employees are Hispanic or Latino. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Giant Eagle has extremely terrible customer service. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. Giant Eagle Customer Care Giant eagle unwilling to offer anything related to customer care. I've never been treated so poorly by the Mgr. Toggle navigation ctMobi - Find a local buinsess in your area.