Posted January 6, 2017. We're here to help you in any way we can. :1-562-9019490; For Rates and Sales inquiries, please send an email to US_Customer_service@wanhai.com 19952023, The Independent Traveler, Inc. Divine Child High School, Suhara Roppongi Bldg.1F, 3-3-27 Roppongi, Minato-ku, ICK | MSC Cruises Korea General Sales Agent, 7 F, Kwanghee BD, 307 Teogye ro, Jung gu, Seoul 04560, Korea, Travel House- Nkar Travels & Tours (Pvt) Ltd (MSC Partners) You can manage your childs onboard account at Reception - Guest Services. Menu. For cruises booked through a travel agent, you may ask them to complete the web check-in process on your behalf. Australia: 1300 028 502 The purpose of this letter is to draw your attention, as one of many actors in the international container supply chain, onto the importance of enhancing the understanding of challenges and opportunities for identifying and reducing pest risk in our common business areas. Therefore, it is our aim to provide you with the MSC Bill of Lading number(s) when the booking is confirmed by MSC, in order to facilitate a sooth ISF filing for you. All MSC cruise ships have a well-equipped Medical Centre, supervised by a ships doctor and other medical personnel. View the full list of prohibited and restricted goods. Fort Lauderdale, Florida FL 33309 USA, MSC Cruceros S. A. Key Contact Mobile/Cell Number ; Customer Service Export: Steve Overton (1) 773 957-9309: Tamra Smith (1) 562 234-2733: Customer Service Import: Louis Feliciano (1) 562 229-8365: James Lester (1) 562 293-6936 Documentation Tracy Sha (1) 385 434-9662 Emmanuel Leprettre A diverse variety of performances is programmed for each evening: international musicals, classic and modern songs, dance, mime acts, magicians and jugglers. Shipping Services Container Freight Service Website 24 YEARS IN BUSINESS (714) 708-3584 575 Anton Blvd Ste 720 Costa Mesa, CA 92626 2. Australia: 1300 028 502 New Zealand: 0508 4278 473 Opening Hours Mon-Fri 9am-5:30pm Sat 9am - 1pm MSC Cruises (Australia) Pty Ltd MSC Cruises Suite 532, 5 Lime Street King Street Wharf Sydney NSW 2000 GPO Box 4541 Sydney NSW 2001 MSC Cruises Cares Transferred to Voyager Club. Prof. Fahrettin Kerim Gkay Thank you for visiting our site and we look forward to seeing you on board soon! Our apologies for any inconvenience caused. To check-in online: TNT USA Inc Packing & Crating Service Packaging Service Shipping Services Website (310) 242-9700 8500 Osage Ave Los Angeles, CA 90045 3. Please use the following link to access the. Fax : +972-4-8510161, Santa F Travel and Tourism (MSC Partner) Skip to content. MSC Industrial Supply Customer Fulfillment Centers Atlanta, GA 6700 Discovery Blvd. Phone 800-645-7270 - General 800-753-7970 - Website More Chat Registered users, chat with an MSC Associate right now, MSC Locations We are never further than a click or call away View All, Email customercare@mscdirect.com and receive assistance within 24 hours. How many pieces of luggage can I take on board? Best Practices & Recommendations:The mitigation techniques listed below are best practices in protecting against contaminants, however, they do not fully guarantee that shipments, containers and cargo will remain free from contaminants. Many thanks and we look forward to welcoming you onboard very soon. 787.620.2530 (Metro Area) 1.866.627.8183 (Toll Free) Hearing impaired people (TTY): . If youre celebrating your childs birthday during your cruise, you can make it even more fun by ordering a special Doremi cake. When is the best/worst time to use Satellite Internet Access? At the moment this section is accessible only on our desktop site. Str N Titulescu nr 6 Open a service request in the Microsoft 365 admin center. What kind of on board entertainment is available for the younger guests? Partnering with world-leader Chicco, we provide a limited quantity of beautifully-designed bottle warmers, strollers, bouncers and backpacks on board for your combined comfort and convenience. No. Gandt, if you have a Facebook account, send them a message, they normally answer the same day. Ensure conveyance is clean before loading / stuffing. Fax:+40 0239692158, Click here (Sweden website, Norway website, Denmark website) for more details, MSC CRUCEROS, S.A.U. Tel: +94 11 2564584 specific switchblade knives, Media with immoral or seditious content, such as child pornography, Goods prohibited in the scope of economic sanctions, e.g. By focusing on delivering best-in-class service to our customers, we are always available to help you with your particular needs and offer you a one-stop-shop solution for your next shipping request. SEGUIMIENTO DE EMBARQUE. During these periods, congestion can make internet access slower, just as it would on land. Join before the cruise and earn 100 bonus points! Taking recommended actions at critical interchange points to reduce the spread of invasive pests, will not only support the prevention of such risk, but will allow to move containers/cargo faster and more easily through ports whenever a container inspection will be conducted by pertinent authorities. Piraeus Varna Service (BSM) Port Said - Ashdod Shuttle (PAS) Spain East Med (SEM) Spain Turkey Express (STX) Spain Turkey Express 2 (ST2) Turkey Levant Service (TLS) Turkey Levant Service 2 (TL2) Turkey Poti Service (TPS) Turkey Poti Service 2 (TP2) Turkiye Black Sea Express (TBX) Turkiye Egypt Express Sevice (TEX) Turkiye Varna Service (TBS) Members with an upcoming confirmed booking with MSC will receive 100 bonus points if they update or confirm their contact details (email, phone, mobile, address) up to 72 hours before sailing. The following information is required: name, last name and date of birth. Is there special pricing for children on shore excursions? Ground Floor, Al Fadi Building, 21, Mecca St, MSC Lebanon Cruises Division We're here to help you in any way we can. Enter your booking information. 1-877-665-4655 Hours of Operation Mon-Fri: 9:00 am - 9:00 pm EST Sat-Sun: 9:00 am - 6:00 pm EST MSC Cruises USA 6750 N. Andrews Avenue Suite 100 Fort Lauderdale, FL 33309 MSC Cruises Cares What type of shows can I expect on board? H-1061 Budapest - Hungary All our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort. Are there parking facilities at the pier? Mon - Fri 9.00 - 19.00 | Sat 9.00 - 17.30. Guests who wish to find out additional information about the Zika virus should either contact their health care provider physician or visit the CDC Website: Kruisweg 825-A No, although food or drinks may be bought on board. For cruises in the Mediterranean, Northern Europe, Antilles, Dubai, the Emirates and Oman, as well as MSC Grand Voyages departing from Europe, the onboard currency is the Euro (). Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth. MX Customer portal Porque en MSC nuestra prioridad eres t, seguimos en constante evolucin. or kgs.). 159, Business Garden - Cladirea B, Etajul 8, Sector 6 Bucuresti - Romania MSC Industrial Supply is a distributor of industrial tools and MRO supplies with 90,000 products online ready for same day shipment, real time pricing, and inventory availability. Contact Us: Customer Testimonials: Locate Us: Opening Hours: Our History: Modern Slavery Statement : Phone. Wschowska 9, MSC Cruzeiros Portugal Please note that the luggage embarkation and disembarkation process can vary between ports. Yes, MSC Voyagers Club membership is open to all ages. Spain. Phone : +972-4-8549046 And MSC wanted it wired in cash. We're here to help - if you have any questions about our full line of products please login to chat with our customer service representatives or metalworking experts. Phone: 757-341-4611. It is free for guests to attend the performances held on board MSC cruise ships. 1. Schedule Update - Trade Asia to USA and Canada, MSC Customer Advisory, Service updates, Asia, Americas, Schedule Update - Trade Asia to North Europe, Earthquake in Trkiye - Impacts on Operations and Services, Europe, Shipping Solutions, Inland and Logistics Solutions, MSC Customer Advisory, Service update, Asia, United States, EU Price Announcement Tradefrom India & Pakistan to Europe, Transpacfic Services Update - Amberjack & Emerald, Africa, Service update, Shipping Solutions. Please note that personal cheques are not accepted. However, if you are under 18, subscription can only be completed by a parent or legal guardian. Where is Satellite Internet Access available on board? To view the full list, visit the dedicated, Items infringing trade and copyright regulations. Can I undergo dialysis treatment on board? LONG BEACH WAN HAI LINES (USA) LTD. 301 EAST OCEAN BLVD.SUITE 1650 LONG BEACH, CA 90802; Tel No. Yes, you can. My expectation is MSC will do sweet fanny adams for you. Manual VGM Submission Fee (applies to email and fax): $25 per container. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. It is therefore best to avoid these periods if possible. Union 2 Esq. MSC House, Opp. Don't have an account? Onboard bar purchases will incur a gratuities, automatically added to all purchases: 15% gratuities on European, Emirates, South Caribbean, Red Sea, South America (Brazil and Argentine) and Far East itineraries, and 18% gratuity on North America itineraries. How does MSC Cruises protect the health and safety of guests from Covid-19 during an MSC Cruises holiday? Do you have special security for children? Thurs 09:30am -17:00pm We accept the following debit cards; Maestro, Visa Debit, Visa Electron, MasterCard Debit. Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? Australia: 1300 028 502. 6750 North Andrews Avenue, Suite 100 The Medical Centre is open at the times advertised in the ships Daily Programme. Minors onboard must be supervised by a parent or a legal guardian at all times and are welcome at the activities onboard or at shore excursions, provided that a parent or legal guardian is present. Children between the ages of 3 to 13 years have a discount up to 30% vs adult price. Here are 10 examples of customer service emails for you to use as a guide when crafting your own responses: 1. Visa, MasterCard, American Express, JCB, and Diners Club. Just call and speak directly with your Travel Agentmuch easier than email. Are there special menus for coeliac passengers or for those with food allergies/intolerances? Emails can easily go unanswered for ages. 'Ashley' proceeded to tell me missing cruises can't be corrected more than 3 months out, that absolutely no exceptions ever, even if it is obviously am MSC mistake, would not transfer me to a supervisor. Email address: Avista account number (optional): Phone number: Please contact me regarding this issue. Scooters must be stored and batteries recharged in your cabin which is fitted with 110V sockets (US type sockets) and 220V sockets (German type sockets)avoiding to connect when using the hairdryer. Please note that each guest is also responsible for securing any necessary visas and immunizations. Cad. Site Map | Terms and Conditions of Sale | Privacy Policy, 2000 - MSC Industrial Direct Co., Inc. All Rights Reserved. Digital signature of the authorized signatory in all CAPITAL LETTERS. Primary Contact Massimo Bergamaschi Vice President, Contact Center Operations 6750 N . 15 Noiembrie, 1 Babies in nappies are not allowed in the water and children under 16 must be accompanied by an adult. 10557 Athens - Greece Do you know that your browser is out of date? Repeatedly smoking in non- smoking areas can ultimately lead to disembarkation. Gemaizeh, St. Famille Str. Just contact the Reception - Guest Service or the Matre dhtel for details. Is it possible to leave children on board while parents disembark for an excursion? Your account. Switzerland. GPO Box 4541 Sydney NSW 2001. The email will only be monitored for VGM declarations; Policy questions should be directed to the toll free number: 1 800 222 3367, Deadlines for sending your VGM instructions. 80339 Mnchen. Phone: +90 (850) 420.96.00 The entertainment staff will do their utmost to make every cruise enjoyable. The details of the embarkation process change from ship to ship. Guests can attend one of the two nightly seating plans, which are identical to the restaurant service seating plans. Pernavas iela 19-205, For more detailed information on your cruise ship embarkation process please. Each guest is responsible for acquiring and presenting all travel documents necessary for boarding the ship in their respective country of embarkation, documents including a valid passport and any visas required for the cruise itinerary. Activities are also scheduled during port days, including but not limited to: professional dance classes; fitness classes; games, and so on. LV1010 Riga, Latvia Segways and other similar vehicles cannot be operated on board. Please rotate your device to enjoy a better experience. Telephone Number 0203 426 3010 Opening Hours Mon-Fri 9:30am-6pm Sat 9am-5:30pm Sun 10am-4pm MSC Cruises UK MSC Cruises Ltd 5 Roundwood Avenue Stockley Park Uxbridge We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. Sat 9am - 1pm (SYD time) For cruises in the Caribbean, South America and South Africa, as well as MSC Grand Voyages going to Europe and to Australia, the onboard currency is the US Dollar ($).The onboard currency for MSC Virtuosa summer season cruises through October 2023 will be the British Pound (). Emergency services are available round the clock by calling the Medical Emergency number. Late gates will only be considered for approval when a VGM is submitted by the shipper of record before noon, local time, the day of the cargo cut-off. 3, TUT Travel&Tourism-16 Rue Tanta (Derriere Hotel Balima), Kyrgyzstan, Tadjikistan, Turkmenistan, Uzbekistan. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Our Kids Club and family activities will welcome kids and parents in a healthy and safe environment fun and enjoyable experience. Home; Forms; Contact us; Request For Proposal Form Contact us. We offer a variety of the best financial services and strive to help you whether you need an auto loan, checking or savings account, and even a home mortgage. To activate purchasing with the Cruise Card, Guests must either register their credit or debit card at the check-in or onboard at the Cruise Card Activation Points (only available on certain ships), or by leaving a cash deposit at the Reception - Guest Service immediately after embarkation. 2. New Zealand: 0508 4278 473. Telephone Number +27 11 844 6073 Operating Hours Mon, Tues, Wed & Fri 08:00am -17:00pm Thurs 09:30am -17:00pm Sat 09:00am-12:00pm Closed everyday 13:00pm - 14:00pm MSC Cruises South Africa 150 Rivonia Rd Morningside Sandton 2128 Customer Service Import: Kimberly Giuliano (1) 925 786-1969: . Belgrd rakpart - Nemzetkzi Hajlloms Are there signs for passengers with visual disabilities? Guests who lose items on board should refer to the Reception or Guest Services to see if their belongings have been handed in. We do everything we can to make life easier and as comfortable as possible for all our guests. Search by country Africa (11) Americas (35) Asia & Oceania (19) Europe (27) Contact by topic . H-1056 Budapest- Hungary 3-5, Et 1 District 2, 021121, Bucharest Romania, Perfect Tour To discover all the privileges please clickhere. Two additional larger Seaside EVO ships, representing a further enhancement of the prototype, will have a . 28043 Madrid - Espana, Click here (french website orgerman website) for more details, Altunizade Mah. Loan Department. Close All Open All Learn about the USCIS Contact Center Password Resets and Technical Support Inquiries Based on Filing Location Adoptions Inquiries for VAWA, T, and U Filings Are there additional costs for the performances? MSC Voyagers Club is the Loyalty Programme for MSC guests. Apply to Customer Support Representative, Customer Care Specialist, Customer Service Representative and more! Yes, Babys and Infants aged 2 and younger will be carried free of charge. Are the children's activities provided at an additional cost? Belgium (Flemish) United Kingdom. I don't have a eMail address for customer service since I contacted them only via phone 3-times, never by eMail. The following information is required: name, last name and date of birth. These range from board games, draughts, chess, stencils, art, blackboards, modelling clay, colouring, group games and much more. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. What will the temperature be like on board? List of Terminals and charge type collected, full list of prohibited and restricted goods. Worldwide MSC International. No, if you activate a device, this device cannot be changed. Work at MSC Other enquiries Back to Top COUNTRY-LOCATION / LOCAL OFFICE Office details Doing business together Solutions Local information E-Business Sustainability myMSC Get to know us Newsroom Careers Contact us Headquarters: +41 227038888 info@msc.com Chemin Rieu 12, 1208 Switzerland C/AREQUIPA, 1 - 4 First Name * Last Name * Mableton, GA 30126 Toll-free: 1-800-645-7270 Local: 1-770-732-8650 Fax: 1-800-255-5067 Columbus, OH 1568 Georgesville Rd. The enhanced health and safety measures are designed to ensure that MSC Cruises preserves the holiday experience from booking to on board. Sunbeds are available free of charge for all passengers, although they cannot be reserved. Yes, the fee for the 4D cinema onboard MSC Fantasia and MSC Splendida is 6 per person. Please rotate your device to enjoy a better experience, Modern Slavery Act Transparency Statement. Yes. Could MSC Cruises refuse my booking or deny me boarding? Thank you for visiting our site and we look forward to seeing you on board soon! Opening Hours. Are the prices on board more expensive than those on land? The following links provide the directives and/or guidelines: International Plant Protection Convention:https://www.ippc.int, FAO:https://www.fao.org/plant-health-2020, For Detention, Demurrage and Per Diem charges kindly check the files below or click. VGM Mis-declaration Fee: $300 per misdeclaration, per container. Update 2/17/23, 1 day after cancelling, the refund is back on our credit card. In all cases, passenger details will be handled with absolute discretion, in accordance with our privacy policy. *Note: Please check your cruise ticket for more accurate detail. We recommend booking this service by phone please call our call centre or your travel agent for details and rates. A number of things may interfere with this, like storms and large objects that can block the signal, such as steep mountains close to the ship or tall buildings in ports. If you need more lookups, . All MSC cruise ships have a well-equipped Medical Centre, supervised by a ships doctor and other medical personnel. Quick Find Contact. Phone: + 30 210 3232 501 Login to Chat with MSC Now! Toys and water will be provided by our staff, while we'll keep out personal belongings as an additional safety measure. 1 office 1. You can either search by topic or look for a specific question. Get assistance before or after your cruise and read FAQ for more information. Specialty Crop Trade Council Carrier of the Year 2021, TopOcean Outstanding business partner 2020, Carrier of the Year 2018-2019 Bobs Discount, AIT Worldwide Logistics Diamond Ocean Carrier of the Year 2020, Absinthe (if not compliant with specific regulations), Ceramic tableware the lead content in the glaze of which exceeds a certain limit, Jadeites or rubies (whether contained in jewellery or not) mined in Myanmar, Gold coins if originating in specific countries (e.g. Please be sure that the travel agency sends your request for these items at the time of booking via e-mail. I will wait till Monday and if I don't get answer for my email I will cancel my future cruise and book with Costa . I fill it out and hit submit the type field disappears and it tells me it is a required field but will not let me change it back. Addressing a question. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Welcome to MSC, this site is screen reader friendly. The Arrival of MSC VIRGO in Pointe-Noire Promises a New Horizon for Central Africa, The global nature of trade will prevail, MSC CEO tells TPM23 conference, Meet MSC in Boston at the Seafood Expo North America (SENA), MSC Group and MSC Foundation Support Earthquake Relief Initiatives in Trkiye and Syria, MSC Commits to Achieve 100% Electronic Bill of Lading Adoption by 2030. Your browser may be out of date or not compatible with our new site and may not be secure. MSC Cruises Media Contacts Worldwide. Any shipper of record signed VGM will override any VGM derived at or by the terminal. New customer information. Saturday 09:00 - 13:00, 2023 MSC Cruises S.A. All rights reserved. In connection with this, MSC Cruises offers pregnant guests and the people travelling with her in the same cabin the opportunity to cancel free of charge their cruise to countries affected by Zika or rebook using cruise credit to another destination of their liking among the worldwide destinations that MSC Cruises offers to be utilized within a 24 month period. 92120 Montrouge - France, MSC Kreuzfahrten GmbH They shall be confiscated and can be taken off the ship to be used while in port. Enter your personal and identification information where requested, then click Save and Confirm. Empreendimento Alcantara-Rio, Rua Fradesso de Silveira n 4 - 1A They have same cruise same days almost same price. We have clear and simple rules to ensure pool safety. Mon-Fri: 9am to 5pm. C. P. 11800 Mexico D.F. The temperature in your cabin can be easily regulated using the thermostat. It is up to each entity which forms part of the supply chain to ensure that they are adhering to agricultural pest and contaminants requirements, by following the rules of each country and/or port destination. LauraS All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.). MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: 20 ppm) on all ships. A fully-equipped games room is also available with a vast selection of toys selected according to the needs of each age group. Check-In closes 90 minutes before the ship departure time, except for American ports, where Check-In closes two hours before. Yes. Opening hours kat) The Centres for Disease Control and Protection (CDC) has issued guidance advising against travel in zones affected by the Zika virus for women who are pregnant and their partners as well as for women who are trying to become pregnant. MSC's cargo handling facilities are strategically located to ensure the efficient and timely loading of goods for export and import. MSC has been helping customers to ship cargo to and from the USA since 1971. 2023 MSC Cruises S.A. All rights reserved. For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline. http://www.cdc.gov/zika/ If you choose not to set a spending limit you authorize all purchases made by your child onboard. I tried customerservice@msccruisesusa.comand it got bounced back as invalid. Can I bring my Mobility Scooter on Board? Is there a fee for the 4D cinema on board? Today, the company stands for 1,350 employees, 9 offices, 21 ports, 31 terminals, 49 weekly services and 89 inland ramps. Two days before the end of each cruise, guests receive directly in their cabins the disembarkation procedures and luggage tags.