From researching this seems to be a problem with a lot of Thor coaches from that year. Contact Sales. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. Speaker Location(s) Interior / Exterior. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. Fort Wayne, Indiana, United States. 2003 Thor Motor Coach Jazz - RVs & Campers - Facebook Listed 15 hours ago in Camp Verde, AZ. We have pictures we can send if you want. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Please contact dealership to verify unit information and availability. International Association of Better Business Bureaus. Thats where the water is coming in, it came that way from the factory. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. We bought it new in 2018. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Want to make us an offer on the {product}? The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. Thor Motor Coach's stands behind it's previous response, copied below. We have spent more than three years dealing with these issues. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. If you wish to set up a factory service appointment to discount you the $2000, please call ************. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C There's a fuse on the back of the radio. RVers Ask: What's The Best Way To Sell An RV? I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. Based on the pictures provided to us, there is no repair to be made. **** has already sent the flooring. Hello all, new to the forum and a first time RV owner. Wondering if the converter is shot. What's The Best Cordless Vacuum For RVers? We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. Used 2017 Thor Motor Coach Four Winds 26B Motor Home Class C Standard and optional features listed on units may or may not reflect the actual in-stock unit. We had one of our **************** Representatives reach out, the below follow up was provided. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Just for good measure, recheck those easy to access fuses in the panel in the coach. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. I will say again this coach cost us 100's of thousands of dollars. ************************* said that they would pay ******* ***** 26hrs for their labor. Diesel and gas-powered chassis options. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL We had the privilege to work with Joe A. the Internet Manager. These issues are ongoing, not new. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! . Rates and amount financed are determined by credit history. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Learn More Class B I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. We have contacted the customer to investigate the root cause of the concern. Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. Thor Full Side Slide-out Won't Come In - FMCA RV Forums One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. Stock photos may not represent actual unit in stock. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook And we are akready receivng customer no assistance. 2. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. The keep-alive lead isn't switched at all. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Worked with ******************* until **** when he moved to a new position. As I have stated countless times. She agreed to wait till it is safe to drive the coach to get the estimates. or call the glass man in town? Complaint Type: Problems with Product/Service. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. They gave **** rv support ***********. All good. ************************* was working with us right up until he moved to a new position in March of 2022. I do not know WHY he has not had access to this correspondence. Save your favorite RVs as you browse. Nobody will build them better. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. Speakers. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. 2003 Thor Motor Coach jazz. Save your favorite RVs as you browse. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. Message. My Thor dash radio is also powered by the house battery. Ill keep taking all suggestions and look a while longer. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. ", VIN # ****************. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. Submitting a response indicates a willingness to work with customers to make things right. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. All Advertised Prices Expire daily at Midnight. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. Would be a great hunting rig! Can you tell me a little more on. Your Thor rep will be reaching out to you to gather more information on the concern. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. 15 amp. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Number Of Televisions. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . One is in the coach fuse panel and is marked. we do not have any videos here. 2022 Thor Freedom Elite 24HE. After all the warranty work, we had to winterize the coach for the 2019 season. Add distilled water only. We have documented the roof concerns in case it does happen to be a concern. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Class Cs with the beloved luxuries of Mercedes-Benz. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Your actual payments may vary. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. The solenoid is subject to failure and if it does, the switch will do nothing. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. This is an independent, unofficial site. bunk above drivers compartment has failing motor brakes. Then to ********* in ****. 2 lead acid batteries. After getting back both radios not working. . Posts: 2,166 THOR #11781. More than 50 pictures were sent to Thor. Class Cs with the beloved luxuries of Mercedes-Benz. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Not just one but every single seat in the coach. Working at Thor Motor Coach | Glassdoor 40 gallon fresh water tank. BBB Business Profiles may not be reproduced for sales or promotional purposes. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Thurmont, MD. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. Meet the redesigned A.C.E. Now we have two new bids one for $4,500.00 from a subcontractor. Thor Motorcoach Logo linking to Home Page. It features the best of a class a, along with the best features of a class c. That's what A.C.E. We cannot even drive this rv with fear it might shutoff again. Standard and optional features listed on units may or may not reflect actual in-stock unit. We strive to ensure all pricing and information contained in this website is accurate. Payments are with approved credit. I purchased unit as it comes from manufacturer with a seamless roof. ****** informed me that Id have to get an estimate for each of the defect items. **** did send the new flooring to CW. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! We have only Put 2400 miles on since we bought it. **** has not acted in good faith, as the documentation will show. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. This allows the radio to run with the ignition key off. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. Ill keep taking all suggestions and look a while longer. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Can hitch up to 8,000 lbs. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. Select the desired vehicle below to view all the recalls for that particular make & model. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. After countless emails and calls to *********************, we never heard from him again. Couch framing falling apart from 1in screws being used. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. Our Owners Resource and Owners Guide can help you get the most out of your travels. I was given a few numbers of service centers and I had to contact them. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". Read full answer They are the same issues we continue to try to get resolved. This allows the radio to run with the ignition key off. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Want to request a quote on this unit? Inventory shown may be only a partial listing of the entire inventory. Both radios are powered from a 15 amp fuse located in the power center under the bed. Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. 3. RV Wife. Thor Motor Coach Fuses and Breakers Reset and Replacement The customer service ************ spoke ith customer service reps who have no customer service at all. Brand: Thor Motor Coach. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Thor motor coach four winds 24 f e350 chassis. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French Junior Member. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! We have a 2017 Thor motor home with a radio installed backup **'s labor charges of $7,500. Have driven unit less then 250 miles since purchase. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. My Thor Rize was not properly built. 26 gallon black water tank and 31 gallon grey water tank. Then ***** struck, with travel restrictions in place. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is Thors final offer as it has been stated multiple times. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. What have you tried so far? In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). * This post was edited 03/23/19 02:00pm by bobndot * Mr. ******** needs to arrange pick up with the **** dealership. {priceLabel}: The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Troubleshooting and Repairing RV Electrical Problems for - AxleAddict Stock Number I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. 5 seatbelts. Brought the coach home. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. We are well aware that the coach is off warranty. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Your actual payments may vary. Thor Industries Owner's Forum - iRV2 Forums Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. THOR AXXERA RADIO.not working??? You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. Pantry. A representative has been notified and will be with you shortly. Non-smoking and pet-free. Why not the flooring costs? Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. Thank you. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. I have looked and checked all connections and fuses I can find. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. This is Thors final offer as it has been stated multiple times. After changing the engine battery the radio and backup camera will not 2022 Thor Motor Coach Challenger RVs for Sale Near You. Solar panals not bolted properly to roof.Propane sensor faulty. Like most: All went so smoothly from our first email to our going through the American Canadian borders. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. AMAZON LINK:. Cab-Over Bunk. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. When searching for a service center make sure to use the filter option. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown Immediately I had power to my Axxera. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. Thor Recall Notices - Latest Recalls for Thor - Arfc Arriving at our destination we set up to dry camp. I have looked and checked all connections and fuses I can find. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays!